Effective Date: October 15, 2026
Last Updated: October 24, 2026
At Rinki Ethnics (a label of More To Store), we strive to deliver your orders promptly and securely. We partner with reliable courier services across India to ensure your traditional and ethnic wear reaches you safely and in perfect condition.
1. Order Processing Time
- Standard Processing: All orders are processed within 1 to 3 business days (excluding Sundays and national holidays) after receiving your order confirmation email/SMS/WhatsApp message.
- Made-to-Order / Custom Sizes: If an item is custom-tailored or made-to-order, additional processing time (usually 3 to 7 business days) will be required. Details will be specified on the respective product page.
- You will receive a notification with order details and tracking information as soon as your order has been dispatched.
2. Estimated Shipping & Delivery Timeline
Once your order is dispatched, estimated delivery timelines across India are as follows:
- Metro Cities (Delhi NCR, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, Ahmedabad, etc.): 2 to 5 business days.
- Rest of India & Gujarat: 3 to 7 business days.
- Remote / Special Areas (J&K, North-East, Island territories): 5 to 10 business days.
Note: Delivery times are estimates and may vary slightly due to unforeseen weather conditions, courier delays, or festive season volume.
3. Shipping Charges
- Standard Shipping: Shipping charges (if applicable) are calculated and displayed at checkout based on delivery location and total order weight/cart value.
- Promotions & Free Shipping: We may offer Free Shipping on orders above a specified threshold value (as announced on rinkiethnics.com).
4. Order Tracking
- Once your order is shipped, we will send you a tracking ID and link via Email and WhatsApp (to the contact details provided during checkout).
- You can track the status of your package directly on our website or on the logistics partner’s portal using the provided tracking link.
5. Non-Delivery & Delivery Attempts
- Our courier partners will attempt delivery up to 2-3 times at the provided address.
- Please ensure that your delivery address, landmark, and phone number are complete and accurate to avoid failed or delayed deliveries.
- If a package is returned to us due to an incorrect/incomplete address or repeated failed delivery attempts, additional re-shipping charges may apply to ship the order again.
6. Damaged or Tampered Packages
- If you notice that the outer parcel is physically damaged, tampered with, or unsealed upon delivery, please do not accept the package from the courier executive.
- Take a photo/video of the outer packaging and immediately contact us at support@rinkiethnics.com or +91 99981 01694 within 24 hours of delivery.
7. Cash on Delivery (COD)
- If COD is available for your pin code, full payment must be handed over to the delivery executive before opening the package.
- COD orders may require a telephone or WhatsApp confirmation from our support team prior to dispatch.
8. Contact Us
For any queries regarding shipping status, order dispatch, or delivery support, please contact us:
- Brand Name: Rinki Ethnics
- Operating Firm: More To Store
- Contact Person: Aakash Ramesh Rohra, Proprietor
- Email: support@rinkiethnics.com
- Phone / WhatsApp: +91 99981 01694
- Communication address: 6 Shweta Bhavan, Sindhu Park, Warshia, Vadodara, Gujarat 390006
- Website: rinkiethnics.com
Our business details
Rinki Ethnics is a label of More To Store.
Seller: More To Store | Proprietor: Aakash Ramesh Rohra
GSTIN: 24APWPR3186F1ZC
Registered address: FF-03 Megdhanush Complex, Bajwada, Vadodara, Gujarat 390001
Communication address: 6 Shweta Bhavan, Sindhu Park, Warshia, Vadodara, Gujarat 390006