Effective Date: July 9, 2026
At Rinki Ethnics, we are dedicated to delivering your favorite kurtis, co-ords, and ethnic wear quickly and safely straight to your doorstep. We partner with India’s most reliable courier services to ensure smooth transit and timely delivery across the country.
Please read the details of our shipping operations below:
1. Order Dispatch Time (Processing Time)
- All orders are processed and dispatched within 24 to 48 hours (1 to 2 business days) of being placed on our website.
- Orders are not processed or shipped on Sundays and public holidays. If there is a high volume of orders, shipments may be delayed by a few days, and we will notify you immediately via email.
2. Shipping Charges within India
We offer straightforward and fair shipping rates based on your total order value:
- Orders above ₹2,499: Enjoy Free Shipping on your entire order anywhere in India.
- Orders below ₹2,499: A standard flat shipping fee of ₹99 will be applied at checkout.
3. Estimated Delivery Timelines
Once your package leaves our store in Vadodara, the delivery timeframe depends on your geographic location:
- Major Metropolitan Cities: 3 to 5 business days.
- Rest of India (Tier 2/Tier 3 towns and rural areas): 5 to 7 business days.
Note: Delivery times are estimates provided by our courier partners. Occasional delays due to weather conditions, festivals, or regional restrictions are out of our control, but we will always assist you in expediting delivery.
4. Mode of Payment & COD Policy
- Prepaid Orders Only: We accept all major digital payment options, including UPI, Credit Cards, Debit Cards, and Net Banking.
- No Cash on Delivery (COD): To maintain efficient operations and avoid contactless issues, we do not offer Cash on Delivery. All transactions must be completed securely online before dispatch.
5. Tracking Your Order
- As soon as your order is carefully packed and handed over to the courier partner, we will automatically send you an Email and/or SMS containing your unique Tracking ID and a direct courier tracking link.
- You can click the link in the message to track the live journey of your parcel from our facility to your home.
6. Damaged or Lost Packages
- We take ultimate care in packing your garments securely. As outlined in our Returns & Exchange Policy, we highly recommend recording a continuous, unedited parcel opening video when your box arrives.
- If your tracking status shows the package was delivered but you have not received it, or if the garment arrives damaged, please contact our support team within 24 hours at contact@rinkiethnics.com with your video proof so we can resolve the issue immediately with the courier company.