Effective Date: July 9, 2026
At Rinki Ethnics, we value the trust you place in us when sharing your personal information. This Privacy Policy describes how Rinki Ethnics (“we,” “us,” or “our”) collects, uses, processes, and protects your personal data when you visit our website, create an account, or make a purchase from our store.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect specific personal data to provide you with a smooth, secure, and customized shopping experience. The types of data we collect include:
- Account Details: When you create an account, we collect your username and password.
- Contact & Billing Details: When you make a purchase or interact with us, we collect your name, email address, phone number, and shipping/billing address.
- Automated Data (Cookies): We automatically collect certain information about your device and website usage behavior (such as your IP address, browser type, pages visited, and time spent on our site) through cookies and tracking technologies like Google Analytics.
2. How We Collect Your Information
We collect your data directly from you and through automated website tools:
- User Input: When you register an account, fill out an inquiry form, or complete a purchase checkout on our website.
- Automated Technologies: Via cookies when you browse or navigate through our store.
3. How We Use Your Information
We use the data we collect for the following operational and marketing purposes:
- Order Fulfillment: To process and complete your transactions, ship your products, and send you order tracking details.
- Customer Support: To respond to your inquiries, complaints, or feedback.
- Marketing Communications: To send you promotional emails, newsletters, special discounts, or updates regarding our latest collections. You can opt out of these at any time.
- Website Improvement: To analyze visitor behavior, improve our website performance, and optimize your user experience.
4. Data Sharing with Third Parties
We do not sell your personal data. However, we securely share necessary portions of your information with trusted third-party service providers who assist us in operating our business:
- Courier & Shipping Companies: To deliver your packages to your doorstep.
- Payment Gateways: To securely process your credit cards, debit cards, UPI, net banking, or other digital payments. We do not store your credit card or bank account details on our servers.
- Marketing & Automation Tools: Such as Mailchimp or WhatsApp automation tools to manage our promotional newsletters and communications.
5. Data Security & Storage
We implement robust administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and is only accessible to authorized personnel who require it to perform their business duties.
6. Your Rights
As a user located in India, you have the right to access, correct, or request the deletion of the personal information we hold about you. If you wish to update your details or request that we stop processing your data, please contact us using the information provided below.
7. Grievance Officer & Contact Information
In accordance with the Information Technology Act, 2000, and rules made thereunder, if you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact our designated Grievance Team:
Physical Address:Rinki 63/A,Mangal Bazaar,Vadodara, Gujarat – 390001,India
Email: contact@rinkiethnics.com